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As part of the 2016 MetroConnect Program, WTC San Diego hosted two workshops to help the current cohort of 15 companies learn the ins and outs of going global.
The first workshop was hosted by East County-based Taylor Guitars. Leadership from the company spent time discussing topics related to exporting: how to choose export markets, compliance, export basics, how to get paid and more. Here are a few things we heard and learned along the way:
It’s not all about widgets! Technically, there are actually two types of exports:
Your responsibilities as an exporter can seem daunting. Two core things to keep in mind:
The second workshop was hosted by Qualcomm Ventures (QCV). Representatives from QCV discussed ways participants can seek funding to expand their international presence and capabilities. In addition, individuals from the Export-Import Bank and Silicon Valley Bank were in attendance to discuss other creative ways to finance export opportunities.
Key insights from the Qualcomm Ventures workshop:
Another major takeaway from these efforts was just how incredibly supportive the local business community is. Taylor Guitars and Qualcomm Ventures have given a significant amount of time and energy to these MetroConnect activities, and we are thankful for their stellar efforts.
Understanding any economy starts with strong data. At EDC, we pour significant resources into research, so we can better understand San Diego's economic strengths, and even more importantly, our weaknesses.
Finding the right data to quantify our economy and understand where San Diego’s stack up with other regions is where it becomes more difficult. Many regions – including San Diego – call themselves innovative, but measuring it becomes more complicated.
In 2012, EDC joined the Global Cities Initiative (GCI), a joint project between Brookings and JPMorgan Chase, which helps metropolitan leaders grow their regional economies by strengthening international connections and competitiveness. Conducting independent research has been a cornerstone of the GCI since its launch.
This week, EDC/World Trade Center San Diego staff traveled to Washington, D.C. to take part in the Brookings Global Cities Summit – a culmination of five years of research and exchanges to help metros grow their economy.
Based on five years of research, “Redefining Global Cities," the latest Brookings report, found that there were seven types of global cities.
There are the Global Giants – regions like London, New York and Paris; these cities are financial hubs and serve as the control center for the world’s largest economies. Then there are the American Middleweights (Cincinnati, Indianapolis, Phoenix, Saint Louis, etc.) and the International Middleweights (Frankfurt, Munich, Rome, Barcelona, Toronto, etc.): connected and important mid-sized cities where post-recession growth has lagged. And then there are the Knowledge Capitals – 19 mid-sized cities throughout the U.S. and Europe that are home to talented workforces and elite research universities.
San Diego is in good company as a Knowledge Capital with Boston, Chicago, San Francisco, Stockholm, Zurich and others.
Turns out, when it comes to patent intensity, San Diego is second out of 123 global cities. When we say that San Diego is innovative, it’s not just boosterism – we have the data to back it up.
As a Knowledge Capital, San Diego may attract a highly-educated workforce and high-levels of entrepreneurship, but one area where it lags is foreign direct investment. Nearly 98 percent of our economic growth is going to come from growing small and medium-sized enterprises and startups already present in the region. San Diego’s participation in the Global Cities Initiative is not just an opportunity to connect with likeminded cities; it’s an opportunity to connect with and better understand our customers. After all, our SMEs will not reach peak growth rates without expanding their businesses and finding customers outside the region. As a response to this insight, we founded the MetroConnect Initiative, a comprehensive export assistance program now in its second year.
As a region, we’re proud to be known as a Knowledge Capital, but our work is still cut out for us. By connecting with other GCI cities, we can expedite our economic growth through careful understanding and analysis of best practices. And through insightful data and programs like MetroConnect, we’re hopeful that we’re well on our way.
As part of the blog series leading up to San Diego MFG Day, we’re featuring 5 food and beverage items #MadeinSD enjoyed by millions of people across the world.
Celebrate all that's #MadeinSD on October 7. Visit sdmfgday.com to get involved.
San Diego welcomed the latest global company to our community last month. Co-founded by a leading figure in the integrative health movement, Deepak Chopra and tech entrepreneur Poonacha Machaiah, Jiyo is a new health and wellness software platform that has chosen San Diego as the location for its new headquarters. Using data from sensors in your phone, other inputs and multiple devices, Jiyo gives you real-time tips and advice to improve your health and wellbeing. The company has partnered with leading health and wellness experts from around the world to compile personalized content and a customized approach to managing your health through your mobile device.
Jiyo sees San Diego’s leading health and wellness capacity as the principal factor in their location decision. Combined with the technology and healthcare strengths of the community, the region made for a natural fit. The company will be hiring a world-class mobile team of developers in San Diego, and manage satellite offices in India and the Bay Area to build out their global network. Deepak certainly maintains a global reach, and has become the prominent health and wellness expert and advisor to public figures, national icons and population centers around the planet. Poonacha is also no stranger to the world’s leading technology hubs, having run multiple ventures in San Francisco, Washington, Toronto and Bangalore.
“We are excited to be collaborating with EDC and the San Diego community. Our goal is to address the burden of chronic diseases on the U.S. healthcare system, by ushering in the era of “lifestyle medicine” - users and the community can leverage the curated content, experts, services and products on the Jiyo platform and engage in long-term lifestyle modification, which will lead to personal and societal wellbeing," said Poonacha Machaiah, Co-Founder & CEO, Jiyo
EDC continues to work closely with Poonacha and the Jiyo team to find the right people, the right partners and the right channels to grow a wildly successful business here and abroad. With and through our partners at Qualcomm, Scripps Health, City of San Diego, UC San Diego and a group of regional peers, EDC enthusiastically welcome Jiyo to town.
With the kickoff to the fall semester, EDC is hosting symposiums on university and community college campuses around the region to better connect talent with opportunities within our leading industries.
On September 15, EDC partnered with CSU San Marcos to host the first event of the fall. Link2Tech @ CSUSM hosted 100 students interested in careers in technology. The event included two different high school classes from the 78 Corridor that are on computer science pathways. The program brought together executives from Thermo Fisher Scientific, Welk Resorts, ViaSat and Northrop Grumman, and gave students an opportunity to hear discussion about the diversity of the tech ecosystem in San Diego, hear where the industry is going and interact with speakers to better understand how they can work to have an internship or job with them.
On September 27, EDC hosted the second event of the semester: Link2Tech @ Cuyamaca College. The event featured a panel of representatives from VaultRMS, Dev Bootcamp and the Salk Institute for Biological Studies. Attended by 100 high school and college students, the conversation focused primarily on personal career selection, entrepreneurship and refining soft skills as an essential part of professional development.
Proceeding both events, students submitted resumes and engaged in one-on-one dialogue with the speakers. Exposing students to career opportunities help retain the region’s top-tier talent.
This week we sat down with Ken Behan, vice president of sales and marketing at SYSTRAN Group. With operations in San Diego and as a program sponsor of WTC San Diego's MetroConnect Program, the language technology company is helping local SMEs connect with international markets - driving economic and innovative growth for the region.
1) Please tell us what your company/organization does.
With 48 years in the language technology industry, SYSTRAN Software has been in business long enough to witness sweeping changes in the way people communicate globally. Over recent years, large amounts of data have become more accessible to anyone with an Internet connection, enabling businesses of all sizes to better compete on the world stage. Small- and medium-sized enterprises (SMEs) are now able to branch into global markets that were previously reserved only for large corporations due to more affordable technology tools. However, SMEs are often slowed down by their inability to understand their customers in other countries or benefit from valuable data if it is in a language other than their own.
Through our enterprise software, SYSRAN provides advanced machine-based translation of 130 languages to global companies like Apple, Adobe, Cisco, Toyota and Symantec, among others. Now SMEs can leverage the same enterprise-level language technology with SYSTRAN.io, a new API platform that provides a hosted 50-language translation toolkit with customization capabilities. SYSTRAN.io allows software developers, customer experience (CX) companies, marketing departments, social media and marketing technology companies, and online gaming developers to easily and cost-effectively develop multilingual applications that were once only available to large, international companies.
2) What are some advantages to being located/doing business in San Diego?
San Diego is a hub for technology innovation and talented software developers who want a lifestyle that only San Diego can provide. As a global language technology software company with offices in San Diego (as well as Seoul and Paris), we leverage our location to attract the best technicians and software developers on the market.
Software contributes billions of dollars to San Diego’s economy, and the region consistently ranks in the top 10 cities for VC funding nationally and globally. With such a strong investment market, both large and small businesses have more opportunities to invent and thrive. We believe San Diego will continue its growth in software development, life sciences, biotech, cleantech, medical devices, and information and communications technologies.
3) San Diego is full of dynamic companies, firms and service providers influencing global trends and innovation. Pick another San Diego company that is at the top of its game.
Semantic Research is a privately held San Diego software firm that is extending its reach into global markets. Its primary software, Semantica, provides a solution for data organization from multiple channels and is constantly evolving.
Semantica iDEA™ is a unique Intelligent Decision Enterprise Analytics platform from Semantic that provides a single, holistic view of all layers of your data regardless of source or format and without the need for a data warehouse or an integration platform. Advanced analytics add a layer of intelligence on top of data to identify patterns of behavior and links among people, things, places and events. Cool stuff!
4) What do you anticipate for your company in five years?
With the growing need for seamless communication across borders and language intelligence technology, we anticipate a steady incline for SYSTRAN’s growth. We are seeing SYSTRAN software being used by Fortune 100 companies and startups alike. SYSTRAN has made a significant investment in its API platform – SYSTRAN.io. We anticipate that by opening the SYSTRAN language intelligence technology to multi-national companies of all sizes with a cloud-based application, we will see a ground swell of integration between automated language translation and natural language processing in web, mobile and enterprise applications.
SYSTRAN.io is becoming a preferred solution for collaboration bots used on platforms and team messaging apps such as Slack, which offer simplified communication with team members around the world. In today’s need-it-now environments, there's simply no time to click a drop-down box to choose a language or cut and paste. To solve these challenges, SYSTRAN.io is being integrated for real-time translation into collaboration platforms.
SYSTRAN is also seeing wide use among customer support teams to handle real-time translation of complaints, customer feedback or service outages. We see this as a huge market for SYSTRAN’s machine-based translation technology moving forward. E-discovery is another area where automated language technology is greatly needed and we have many law firms and compliance officers using our software daily.
Today, millions of users around the world interface with SYSTRAN multilanguage technology daily. Platform customers include ADP, Adobe and Apple, which integrates a language translation widget on the dashboard of its MacBook. We see opportunities for text and audio language translation software integration growing daily.
Fifteen years after September 11, 2001, we stand united as a country – remembering the travesty, but holding high the men and women who defend our country and freedoms every day.
As part of the blog series leading up to San Diego MFG Day, we’re featuring 5 defense technologies #MadeinSD used to protect our country, and U.S. allies across the world.
MFG Day – and the manufacturing companies it spotlights – serves as a testament to San Diego’s impact around the world. Companies here develop products and services that change, save and better the lives of millions of people every day. Join us October 7 to celebrate.