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The Big Picture San Diego Blog


Investor Spotlight: SYSTRAN

September 27, 2016

This week we sat down with Ken Behan, vice president of sales and marketing at SYSTRAN Group. With operations in San Diego and as a program sponsor of WTC San Diego's MetroConnect Program, the language technology company is helping local SMEs connect with international markets - driving economic and innovative growth for the region.

1) Please tell us what your company/organization does. 

With 48 years in the language technology industry, SYSTRAN Software has been in business long enough to witness sweeping changes in the way people communicate globally. Over recent years, large amounts of data have become more accessible to anyone with an Internet connection, enabling businesses of all sizes to better compete on the world stage. Small- and medium-sized enterprises (SMEs) are now able to branch into global markets that were previously reserved only for large corporations due to more affordable technology tools. However, SMEs are often slowed down by their inability to understand their customers in other countries or benefit from valuable data if it is in a language other than their own.

Through our enterprise software, SYSRAN provides advanced machine-based translation of 130 languages to global companies like Apple, Adobe, Cisco, Toyota and Symantec, among others. Now SMEs can leverage the same enterprise-level language technology with SYSTRAN.io, a new API platform that provides a hosted 50-language translation toolkit with customization capabilities. SYSTRAN.io allows software developers, customer experience (CX) companies, marketing departments, social media and marketing technology companies, and online gaming developers to easily and cost-effectively develop multilingual applications that were once only available to large, international companies. 

2) What are some advantages to being located/doing business in San Diego?

San Diego is a hub for technology innovation and talented software developers who want a lifestyle that only San Diego can provide. As a global language technology software company with offices in San Diego (as well as Seoul and Paris), we leverage our location to attract the best technicians and software developers on the market.

Software contributes billions of dollars to San Diego’s economy, and the region consistently ranks in the top 10 cities for VC funding nationally and globally. With such a strong investment market, both large and small businesses have more opportunities to invent and thrive. We believe San Diego will continue its growth in software development, life sciences, biotech, cleantech, medical devices, and information and communications technologies.

3) San Diego is full of dynamic companies, firms and service providers influencing global trends and innovation. Pick another San Diego company that is at the top of its game.

Semantic Research is a privately held San Diego software firm that is extending its reach into global markets. Its primary software, Semantica, provides a solution for data organization from multiple channels and is constantly evolving.

Semantica iDEA™ is a unique Intelligent Decision Enterprise Analytics platform from Semantic that provides a single, holistic view of all layers of your data regardless of source or format and without the need for a data warehouse or an integration platform. Advanced analytics add a layer of intelligence on top of data to identify patterns of behavior and links among people, things, places and events. Cool stuff!

4) What do you anticipate for your company in five years?

With the growing need for seamless communication across borders and language intelligence technology, we anticipate a steady incline for SYSTRAN’s growth. We are seeing SYSTRAN software being used by Fortune 100 companies and startups alike. SYSTRAN has made a significant investment in its API platform – SYSTRAN.io.  We anticipate that by opening the SYSTRAN language intelligence technology to multi-national companies of all sizes with a cloud-based application, we will see a ground swell of integration between automated language translation and natural language processing in web, mobile and enterprise applications.

SYSTRAN.io is becoming a preferred solution for collaboration bots used on platforms and team messaging apps such as Slack, which offer simplified communication with team members around the world. In today’s need-it-now environments, there's simply no time to click a drop-down box to choose a language or cut and paste. To solve these challenges, SYSTRAN.io is being integrated for real-time translation into collaboration platforms.

SYSTRAN is also seeing wide use among customer support teams to handle real-time translation of complaints, customer feedback or service outages. We see this as a huge market for SYSTRAN’s machine-based translation technology moving forward. E-discovery is another area where automated language technology is greatly needed and we have many law firms and compliance officers using our software daily.

Today, millions of users around the world interface with SYSTRAN multilanguage technology daily. Platform customers include ADP, Adobe and Apple, which integrates a language translation widget on the dashboard of its MacBook. We see opportunities for text and audio language translation software integration growing daily.